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Return & Exchange Policy

At God’s Tribe, we want you to be fully satisfied with your purchase. If for any reason you’re not happy with your order, we offer a hassle-free return and exchange process within 30 days of receiving your items.

Eligibility for Return/Exchange:

  • Items must be unused, in original condition, and with tags still attached.

  • Returns are accepted only if the item is not worn, washed, or damaged in any way.

  • Sale items are not eligible for return or exchange unless they are faulty or damaged.

How to Return/Exchange Your Items:

  1. Contact Us: Reach out to our customer service team at godstribeapparel@gmail.com with your order number and reason for return/exchange.

  2. Return Shipping: Return shipping is the responsibility of the customer unless the item is damaged or incorrect. We recommend using a trackable shipping service for returns to ensure your item reaches us safely.

  3. Processing Time: Once we receive the returned item, we will inspect it and process your refund or exchange. Please allow 5-7 business days for your return to be processed and a further 3-5 business days for your refund to appear in your account.

Exchanges:

If you would like to exchange your item for a different size or color, please let us know in your return request. If the requested item is available, we will ship it to you once we receive your original product.

Refunds:

Refunds will be issued to the original payment method. Please note, shipping fees are non-refundable.

If you have any further questions or need assistance, don’t hesitate to contact us at godstribeapparel@gmail.com.